Director of Laboratory Operations

MissionHires is partnering with a forward-thinking healthcare organization to hire a Director of Laboratory Operations in DeLand, Florida. This leader will own day-to-day clinical lab operations, regulatory compliance, performance management, and long-term strategic growth. The role requires deep knowledge of CAP, state, and federal regulations, strong people leadership, and a track record of optimizing high-volume clinical laboratories.

• Lead overall strategy and daily operations for high-volume clinical laboratories
• Monitor and manage performance against budgets, productivity, and key operational metrics
• Analyze operational and financial data to inform business decisions and optimize resource allocation
• Ensure compliance with CAP, federal, and state regulatory standards and readiness for inspections
• Direct development, expansion, and implementation of new lab services and projects
• Oversee successful transitions across lab platforms, instruments, or information systems
• Mentor and develop lab managers and emerging leaders; build a high-performance culture
• Support training, competency assessment, and quality assurance/quality control programs
• Drive continuous improvement in turnaround time, quality, safety, and customer satisfaction
• Resolve internal and external customer concerns promptly and effectively
• Collaborate cross-functionally with clinical, operations, finance, and IT stakeholders for aligned outcomes
• Maintain robust documentation, SOPs, and performance reporting for leadership and regulatory bodies

• Bachelor’s degree in Medical Technology or a related field (required)
• Minimum 8 years of leadership experience within a clinical laboratory of comparable complexity
• Demonstrated success managing platform or system transitions within lab environments
• Strong understanding of CAP requirements and applicable federal and state regulations
• Active Medical Technologist registry (ASCP, AMT, AAB, or equivalent)
• Florida Supervisor License in Microbiology or as a Generalist preferred (must be obtained upon relocation if not already held)
• Master’s degree in business administration or life sciences preferred
• Proven ability to manage budgets, staffing models, and productivity targets
• Experience leading quality systems, competency, and accreditation readiness
• Excellent leadership, communication, and stakeholder management skills
• Data-driven decision-making with proficiency in operational analytics and reporting
• Track record of driving continuous improvement, change management, and team development

Bonus: 20%

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