Restaurant Fast Casual Full Service General Manager

Manages the operations and staff of a Mister O1 restaurant, including the execution of all
Company policies, procedures, programs and systems. Ensures achievement of restaurant objectives are reached in all
areas while following all Company guidelines. Ensures compliance with all federal, state and local laws and ethical
business practices. Provides leadership, direction, training and development to subordinate managers and crew.
Creates and maintains a "MISTER O1 EXTRAORDINARY EXCELLENCE" environment.

Responsibilities (But not limited to):
* Trains, monitors and reinforces food safety procedures to store management and crew employees. Ensures all
food safety procedures are executed according to Company policies and health/sanitation regulations; takes
corrective actions, as appropriate.
* Maximizes store KPI goals versus budget and prior year, including execution of local marketing programs.
Develops and implements appropriate plans to resolve unfavorable trends and enhance salesmanship. Manages
assigned store requirements for new product rollouts/procedures.
* Maximizes profit goals versus budget and prior year. Manages food, labor and paper costs and other
controllable expenses. Develops and implements appropriate plans to resolve unfavorable trends and enhance
profits.
* Ensures the continual improvement of Quality, Service and Cleanliness standards on all day parts, including the
monitoring of food product quality. Ensures total store “Service Excellence”, including “Customer OSAT”,
standards are met; implements corrective action plans set with the Regional Manager or Director of Operations,
as required.
* Ensures People Excellence culture through the execution of the restaurant’s overall Human Resources programs.
Ensures achievement of proper staffing levels. Utilizes ongoing system for the recruitment, development,
recognition and retention of store management and crew. Prepares and conducts quality, timely performance
feedback and performance appraisals for store management. Provides quality, timely performance feedback
and performance appraisals for crew

Qualifications:
To perform this job successfully, an individual must be able to satisfactorily complete our MIT program (4 weeks)
Education and/or experience:
College degree and/or 3 - 4 years line operations experience in the restaurant industry; or equivalent combination of
education and experience.

Bonus

Insurance

Vacations

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Patrice & Associates is the largest and most successful hospitality and retail Executive Search firm in North America and has been in business for more than 25 years. Over these years, we have honed our methods that make us stand apart from our competition.

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