Warehouse and Logistic Manager

This role is critical to ensuring the efficiency, accuracy, and reliability of the company’s operations. The Warehouse and Logistics Manager plays a key part in maintaining seamless inventory flow, optimizing logistics processes, and supporting timely delivery of products to clients.

By ensuring operational excellence behind the scenes, this position directly impacts customer satisfaction, cost efficiency, and overall business performance. Additionally, the role contributes to scaling operations effectively, supporting the company’s growth while maintaining high standards of quality, organization, and accountability.

Leadership & Team Development

• Lead, coach, and develop the Warehouse Coordinator, setting clear expectations and providing ongoing feedback
• Build a high-performance culture focused on accountability, quality, safety, and teamwork
• Conduct regular one-on-one meetings to review KPIs and support development
• Support hiring, onboarding, and training in collaboration with HR
• Address performance issues promptly and recognize strong performance

Operational Oversight & Strategy

• Oversee all warehouse operations including receiving, inventory, order fulfillment, logistics, and facility maintenance
• Set operational priorities and ensure efficient daily execution
• Monitor KPIs such as inventory accuracy, fulfillment speed, and quality, implementing improvements as needed
• Optimize workflows, layout, and processes to improve efficiency and safety
• Ensure compliance with safety standards and company policies
• Act as escalation point for operational and logistics issues

Multi-Location Coordination

• Coordinate logistics and inventory across 11+ showroom locations
• Partner with showroom and regional teams to ensure timely fulfillment of requests and orders
• Review and approve monthly supply requests
• Support and lead physical inventory counts across locations

Inventory & Quality Management

• Maintain 95%+ inventory accuracy across all systems and counts
• Oversee quality control for inbound and outbound goods
• Monitor shrinkage and implement preventive measures
• Manage stock levels and communicate replenishment needs
• Ensure proper storage conditions and inventory protection

Process Improvement & Systems

• Identify inefficiencies and implement process improvements
• Develop and maintain SOPs for all warehouse functions
• Improve systems, tools, and reporting for better visibility and accuracy
• Partner with leadership on system enhancements and automation
• Track and report key operational metrics

Cross-Functional Collaboration

• Collaborate with Operations, Sales, Customer Service, and Finance teams
• Manage relationships with carriers, brokers, and vendors
• Support budgeting, purchasing, and vendor selection
• Represent warehouse operations in leadership discussions

Key Performance Indicators (KPIs)

Inventory Management
• 95%+ inventory accuracy and physical count accuracy
• 100% quality inspections completed
• Zero stockouts on key items

Order Fulfillment & Service
• 100% of orders processed within 24 hours
• 98%+ on-time fulfillment rate
• 95%+ internal satisfaction from showroom teams

Team Performance
• 90%+ KPI achievement for direct reports
• Monthly performance reviews and development plans
• 95%+ attendance and punctuality

Compliance & Operations
• 100% accurate and timely documentation
• Full compliance with safety standards
• 95%+ warehouse organization and cleanliness
• Zero safety incidents

Efficiency & Cost Control
• Operate within budget (±5%)
• Implement at least one improvement per quarter
• Respond to escalations within 4 hours

The ideal candidate is a highly organized and results-driven operations leader who thrives in fast-paced environments. They take full ownership of warehouse and logistics performance, ensuring accuracy, efficiency, and reliability across all processes.

This person is not only operationally strong but also a people leader—capable of building accountability, developing team members, and driving consistent performance. They proactively identify inefficiencies, implement improvements, and ensure that operations scale effectively as the business grows.

They think ahead, anticipate challenges, and act with urgency while maintaining high standards of quality and organization.

Core Strengths

Operational Excellence
• Strong ability to manage end-to-end warehouse operations with precision and consistency
• Deep understanding of inventory control, logistics coordination, and process optimization
• Data-driven mindset with the ability to track KPIs and drive continuous improvement

Leadership & Accountability
• Builds structure, sets clear expectations, and holds team members accountable
• Provides consistent feedback, coaching, and performance management
• Leads by example, fostering a culture of ownership, discipline, and teamwork

Problem Solving & Execution
• Proactively identifies issues and implements practical, scalable solutions
• Strong sense of urgency with the ability to prioritize and execute effectively
• Maintains composure under pressure and manages competing priorities with clarity

Collaboration & Communication
• Communicates clearly and effectively across teams and leadership levels
• Builds strong cross-functional relationships to ensure alignment and execution
• Able to influence decisions and drive alignment without direct authority

Systems & Process Mindset
• Comfortable working with systems, data, and operational tools
• Creates structure through SOPs, workflows, and process documentation
• Continuously looks for ways to improve efficiency, visibility, and scalability

● Full time schedule

● Opportunity to make a significant impact on a growing company's operations and culture

● Potential for expanded responsibilities or transition to full-time based on business needs and performance

● Collaborative, supportive work environment with access to leadership and cross-functional teams

Bespoke suits and custom menswear crafted to your body. Experience made-to-measure tailoring that blends timeless craftsmanship with modern men’s style.

Our mission is to empower men to express their individuality through precise, made-to-measure garments, combining traditional tailoring techniques with contemporary design and a seamless, elevated customer experience.

Are you looking for an opportunity to grow professionally and make a meaningful impact?

We are currently seeking a Warehouse and Logistics Manager with proven expertise in inventory management, logistics operations, and team leadership. The ideal candidate excels in optimizing processes, managing key performance indicators (KPIs), and leading teams to ensure operational efficiency and accuracy.

Our vision is to redefine bespoke menswear by merging fashion and innovation, leveraging premium materials and advanced technology to create uniquely personalized garments and accessories.

The primary objective of this role is to ensure efficient warehouse operations and seamless logistics processes that support business growth. This includes overseeing inventory control, coordinating inbound and outbound shipments, optimizing storage and distribution processes, and leading the warehouse team to achieve operational excellence.

The Warehouse and Logistics Manager will play a key role in strengthening and supporting the brand’s operations behind the scenes. This involves ensuring accuracy in inventory, maintaining organized and efficient workflows, meeting delivery timelines, and upholding the highest standards of operational performance to support the brand’s commitment to quality and excellence