Head of Central America (Fintech)

MissionHires is seeking a Head of Central America (Fintech) to launch, scale, and own growth across Central American markets. You will drive end-to-end market strategy, P&L, partnerships, customer acquisition and retention, pricing, CX, and team leadership. Reporting to the Chief Commercial Officer, you will be the internal and external face of Central America, building a high-performing regional team, forging trust-based relationships with diaspora communities and commercial partners, and continuously improving performance through data-driven experimentation. Preference for Mexico-based candidates; international travel required.

• Define and execute the vision, strategy, and go-to-market plan for Central America (sending and receiving markets)
• Own market P&L, delivering growth, unit economics, and profitability targets
• Design and iterate customer acquisition, retention, pricing, and lifecycle strategies with a test-and-learn approach
• Monitor and interpret growth, operational, and financial metrics to optimize execution and outcomes
• Conduct user research and competitive analysis to recommend product and experience improvements
• Build, deepen, and scale partnerships with diaspora communities and commercial partners across Central America
• Serve as the external and internal face of Central America, representing the market to leadership and stakeholders
• Collaborate cross-functionally with Customer Service, Finance, Tech, Legal, Compliance, and People Ops to unblock execution
• Establish and improve scalable growth tactics, processes, and playbooks for multi-country expansion
• Hire, lead, coach, and retain a diverse, high-performing regional team of growth managers
• Set clear goals, timelines, and operating rhythms for the regional team and hold teams accountable
• Report progress, insights, and needs to executive leadership with data-backed recommendations
• Travel internationally to meet banks, regulators, disbursal partners, internal teams, and customers

• 7–15 years of experience in fast-paced, high-growth environments (e.g., startups, consulting or finance)

• Proven track record launching and scaling markets with full ownership of growth and profitability (P&L)

• Experience building, developing, and leading multi-regional teams

• Advanced stakeholder management and partnership-building skills, including work with diaspora communities and commercial partners

• Strong analytical skills with demonstrated ability to make data-driven decisions and run test-and-learn experiments

• Understanding of the Central American regulatory landscape; financial regulation experience is advantageous

• Ability to travel internationally on a periodic and ad-hoc basis

• Excellent cross-functional collaboration skills across Customer Service, Finance, Tech, Legal, Compliance, and People Ops

• Execution-oriented with an 'own it' mindset; able to take ideas from concept to implementation

• Mission-oriented and passionate about tech for good and positive community impact

• Organized, systems-driven work style suited to a scrappy startup environment

• Outgoing relationship-builder with strong communication and presentation skills

• Driven and comfortable operating in a fast-paced, target-oriented environment

MissionHires is the AI hiring partner of top talent teams. Our platform helps recruiters, agencies, and top companies source, engage with, and evaluate top talent 10 times faster than job boards.

To bridge the gap between companies and passionate talent.