Enterprise Account Manager

We are partnering with a rapidly growing organization that is expanding its Enterprise Account Management team and seeking an experienced Enterprise Account Manager to lead and grow one of its most strategic, high-value enterprise accounts.

This is a high-impact role offering exceptional visibility, ownership, and career growth. As the primary relationship manager, you will serve as a trusted advisor to key client stakeholders, ensuring outstanding service delivery, driving account expansion, and fostering long-term strategic partnerships. You will play a critical role in shaping client success, identifying growth opportunities, and delivering measurable business outcomes.

• Own the day-to-day and long-term success of a large enterprise-level client engagement.

• Act as the primary point of contact for client stakeholders, including senior leadership.

• Partner with internal recruiting and delivery teams to ensure high-quality execution across technical and professional hiring initiatives.

• Develop a deep understanding of the client's technology environment, hiring objectives, and workforce challenges.

• Lead regular client touchpoints, including status meetings, quarterly business reviews, and strategic planning sessions.

• Proactively identify risks, gaps, and opportunities within the account.

• Translate client needs into clear direction and priorities for internal teams.

• Monitor performance metrics, delivery outcomes, and overall account health.

• Identify opportunities to expand services, deepen partnerships, and drive revenue growth.

• Deliver a high-touch, white-glove client experience.

• 4+ years of experience in Account Management, Customer Success, Client Services, or a related field within staffing, technology, professional services, or workforce solutions.

• Experience managing large, complex enterprise accounts.

• Strong understanding of technical roles, IT environments, or technology-driven organizations.

• Proven ability to manage multiple stakeholders and influence without direct authority.

• Highly organized with exceptional attention to detail.

• Strong communication and relationship-building skills.

• Ability to navigate ambiguity and adapt to evolving client needs.

• Data-driven mindset with the ability to translate metrics into actionable insights and business outcomes.

Preferred

• Experience in workforce solutions, RPO, staffing, or talent consulting.

• Exposure to large, multi-brand, or multi-business-unit organizations.

• Experience supporting clients in highly regulated or operationally complex environments.

• Ownership of a marquee enterprise account with significant visibility.

• Opportunity to become a trusted advisor to a household-name organization.

• Direct impact on client success, revenue growth, and long-term partnership strategy.

• Clear path for growth into senior leadership and strategic account ownership.

• Collaborative, people-first culture built on high standards and high trust.

MSH Talent Solutions partners with organizations to solve complex talent challenges through tailored recruiting, workforce strategy, and delivery excellence. We work with enterprise and high-growth clients across industries, acting as a true extension of their teams. Our approach is hands-on, consultative, and focused on long-term impact — not transactional recruiting.